

Many businesses do this by displaying a notice that says something like:

A good way to do this is by asking users to send an opt-in text to subscribe to marketing texts. In order for users to receive SMS marketing messages, you first need to get express written consent – and collect phone numbers. On websites, this is done via a popup form that asks users visiting for the first time to allow (or block) notifications. For example, with push notifications, users can easily give and withdraw permission within the third-party app on their mobile device. The first point is around how users opt-in to receive push notifications and SMS. The key differences between push notifications vs SMSĪside from different character limits and design capabilities, there are a few important differences to note between these two types of communications. Here’s an example of an SMS notification arriving in the notification panel. SMS messages are also used for transactional communications, like PIN codes (to help customers log in to their online accounts), order confirmations, delivery updates and appointment reminders. You can include a link with your text with a preview option that displays image content. In business, you can use texts to send marketing messages like flash sale notifications, discount codes, quick surveys and product review requests.

They can be either one-way or two-way messages (the latter being where the recipient is able to text you as well). If this limit is exceeded, it counts as an additional message, which is something to be aware of when mass texting as the costs can soon add up. Text messages can contain up to 160 characters. An SMS notification is the same thing as a text message, which anyone with a mobile phone will be familiar with, as they'll have a native text messaging mobile app on their device. What are SMS notifications?įirst of all, let's have a little refresher as to what SMS is all about. This article sets out everything you need to know so you can work out which communication channel – SMS messaging or push notification– offers the best fit for your needs. But actually, there are some key differences between them that matter in terms of your business marketing goals and user engagement. On the face of it, push notifications and SMS appear very similar. With many users checking their mobile devices on and off daily ( Americans do this 96 times a day), it's clear that one of the best ways to reach customers is by sending SMS messages or push notifications to their phones.
