

Tap & hold the message, then tap on Reply. Here are 6 steps to reply to a specific Instagram message: Go to your Instagram profile & open the menu. You’re done! Head over to the Community module and start responding to your DMs. Instead, you’ll only see the Copy, Report, and Save options.
#Where to go for instagram messages how to
Make sure all options are activated, to give Emplifi access to view and respond to Instagram direct messages. How to find hidden Direct Messages on Instagram. Chat online from any number of accounts and send Mass Direct Messages to your existing followers. Engage with your new followers with a warm welcome message. Go to your Facebook Profile Settings & Privacy → Settings and click on Business Integrations.Ĭheck the active business integrations and click View and edit on Emplifi business connection.Ī new window will appear. Automated Direct Messaging for Instagram. To check and confirm your data connection permissions please follow these steps: Step 3 (optional) - Troubleshooting Emplifi Business Integration permissions on Facebook A new window from Facebook will appear.Ĭlick Edit Settings to adjust your permissions.Īctivate all options to give Emplifi access to view and respond to IG DMs.
#Where to go for instagram messages plus
This step is especially important in case the pages were already part of your Emplifi Account because it will ask Facebook for the new permissions.Ĭlick the Plus Button in front of Instagram Publishing to reconnect the permissions. It would open a login page where you need to enter your Instagram credentials to. On the Account Settings page, scroll down and find Accounts Center.

Step 2: On your profile page, click on the settings gear icon present next to Edit Profile. Open Facebook Messenger app on your phone and tap the avatar on the top left corner to open app settings. Step 2 - Accepting the New Permissions for Added Pages On the Instagram home page, click on the profile icon at the top. And while businesses are receiving these kinds of messages 24 hours a day, they’re typically only answering DMs for a couple of hours a day. They’re replying to stories, inquiring about products, wanting to know more about how to work together, and so on. In the Messages subsection, toggle on Allow Access to Messages, hereby giving Emplifi access to view and respond to Instagram DMs Instagram users send over 400 million messages to businesses every day. Open the Instagram app and, if you have access to more than one Instagram profile, make sure to select the profile you want to enable. To give third-party providers like Emplifi access to Instagram Direct Messages, please follow these steps: Add Instagram DMs to Your Community Workflow Step 1 - Instagram After a single view, the message will be unavailable. Lift personalized customer care to the next level and create meaningful conversations at scale with Instagram Messaging in Emplifi Community. How to send: Take a photo/video right from your Instagram Chat (Camera icon) and click View Once to send such a message. As the engagement platform number one, Instagram is a great tool to build authentic relationships.
